We ship in Australia and Internationally. Shipping rates are calculated at checkout. Please allow 48 hours for processing time. Delivery times vary depending on location. For approximate international delivery times click here 

Please send us an email at hello@tpdstore.com.au 

We take a lot of pride in our choice to only use environmentally friendly options when shipping. All of our items are shipped 100% carbon neutral via Sendle. Sendle's promise is that for every parcel you send with them, they will counterbalance the carbon emissions caused by the parcel delivery and invest in positive environmental initiatives. 

Please allow 1-2 days processing time, and for all shipping time frames please see the Sendle website. =

See Shipping Page

Wholesale shipping will be calculated according to size and weight of total purchase. Due to the nature of our products, some items may be shipped individually. Please get in touch via email with any questions specific to wholesale orders at hello@tpdstore.com.au. 

Item(s) purchased in store or via The Pilates Depot Store online can be returned for a refund, credit note or exchange if the customer can provide proof of purchase and return the item back un-opened and unused within 30 days. All online items for return are posted at the customers expense.

Download returns form here.

We do not offer returns for change of mind on wholesale purchases. For faulty items please get in touch via hello@tpdstore.com.au 

All items for return are posted at the customers expense.

For all orders over $300 simply add the code WHOLESALE@TPD into your checkout to receive 35% off the RRP. Some items aren't applicable for wholesale (E.g. Grippy Top Up Kit, and Grippy Starter Pack) as they have already had their discount applied.

Wholesale shipping will be calculated according to size and weight of total purchase. Due to the nature of our products, some items may be shipped individually (eg foam rollers), this can incur an additional cost. The items that can be exposed to these changes will be flagged in the items description so you can decide before you buy. Please get in touch for an online quote before you buy via hello@tpdstore.com.au

If you would like to view our wholesale guide please click here

Debit card, Credit card, PayPal and AfterPay are available 

Sizing is one size fits all. Our socks fit anywhere from a womens size 7 to a mens size 10.

Machine washable.

Avoid wearing with shoes to help prolong ‘grippyness’ of socks. We recommend just wearing your grip socks for your class and then taking them off to prolong time between washes.   

For a quick clean, apply a sanitising spray or wipe, and it will dry within minutes. For a deep clean, cold wash in washing machine on gentle cycle without detergent and hang to dry.

To extend the lifespan of your mat, we recommend: 

Avoiding frequent machine washing

Storing it rolled up instead of folded

Keeping away from direct sunlight or extreme heat when drying

Don't require frequent cleaning, if resistance bands start to become sticky we recommend a light application of talcum powder